[Resolved]  Quikr — mobile phone replacement and refund

Address:

201306

I have purchased a phone from quikr order id is[protected] and the product was not working well the sim tray was broken and speaker was not wprking i complaint about this on 21 july 2018 after 1 week they organised the reverse pickup after calling 50 tes they took baack the product on 3 august. Yesterday i talked with sachin he told that they received the product on 11 august it will take more time to resolve well their policy is 15 days replacement its been more than 20 days when i have complaint and yet i have no update or any solution regarding replacemet and i m also asking for refund they are deniying for this also they are totally fraud they are just talking money whenever i call they keep call on hold and cut the call afterwords they even dont talk properly while giving delivery they tale 3 days max. But now they are taking more time because fault is thiers . They give aurity that mobile is quikr certified if they are not able to see that mobile is not working what the hell tgey are checking while taking from the seller fraud company taken my 3300 hundres and are not doing any thing they are just making fool of customers consumer cmpalint please help me trusting on you i m putting the complaint. Please help to resolve asap and i want refund help me for geeting it because i cant wait this longer so i purchased a new handset fro my use.