[Resolved]  Quikr — Money not credited to account, product delivered

Address:560024
Website:Quikr India

Hi,
Advt I:[protected]
Complain Id: [protected]

I sold my wardrobe through Quikr for Rs 6000/- . The customer came to see the product but see wanted to use Quikr doorstep service for delivery. She made the payment on 19th June (Sunday) and pick up and delivery was done same day. I called the customer and she confirmed the receipt.

From 19th June till date 7th July I have following up with Quikr for many money. First they used to say they don't have any confirmation from logistic team.
On 23rd I have a message from them that product delivered and payment will be initiated. But when no payment receive I was told that they still don't have any confirmation. Even I have received two mails from them confirming
they will initiated my payment, I call everyday and will be put on hold for 30 mins with a commitment of payment initiation in 24 hrs but no solutions still date.
They have my account details from 19th June itself.

Please help me to resolve this issue.
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Jul 14, 2016
Complaint marked as Resolved 
Quikr paid my due amount on 13th July.
Quikr customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2016
Quikr Customer Care's response
Hello Kamal, We are sorry for your experience. We've escalated your issue to the team concerned and they will get back to you shortly. Thank you. - Team Quikr
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