[Resolved]  Quikr — mumbai - road tax + registration for 4 wheeler

Address:400064

I have purchased the services from amogh for my vehicle transfer to mumbai. During the sales discussion, there were 3-4 mails in a day clarifying the services and was informed that it will take 10-15 days for road tax and 10-15 days for registration of vehicle. There was call, emails and messages exchanged showing quick turnaround. As soon as the payment was made all communicaiton was 10 times slower.
No information on tat, reminders for picking up the intial documents, no response on status and action so far.
The timeline was informed after 4 followups which is now become 90 days (Without any schedule plan).
Inquired about mumbai rto timelines and since then there is zero response.
Even the email given for escalation has not responded yet.
This is turning out to be fraud. And the people in the team are - amogh, pramod, renuka and the admin for rtomumbai id of the quikr group.
I have no other go but to make a police complaint of this fraud.
Was this information helpful?
No (0)
Yes (0)
May 27, 2018
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2018
Quikr Customer Care's response
Hi, We regret the inconvenience caused. Kindly help us with your registered contact number and we shall look into it. Thank you
Complaint comments 

Comments

Please reach out on email id shared. The quikr team who are unresponsive are from Mumbai RTO services- Amogh Shetty, Pramod Kumar, and Renuka Prasad. I send at least one mail to them daily and there is no response on my queries about status of my car documents.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Quikr
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    5423
    Pending
    522
    Resolved
    4269
    Quikr Phone
    +91 80 6736 4545 [Care]
    +91 22 6729 0000 [Head Office]
    +91 22 6779 7979 [Support]
    Quikr Address
    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Quikr contact information