[Resolved]  Quikr — new ac not having cooling gas

Address:

Pune, Maharashtra, 411014

Hi,

I have bought a new air conditioner from quickr pune office located in kharadi.
However the supplied ac doesn't have the cooling gas, i want to know the reason why a brand new ac doesn't have the coolant in it?

Also i was told that a technician would be teaching my home today to address this issue and i would be provided contact details of the technician, but after following up for more than 5-6 no technician has reached my place and the person who assured me isn't picking up the call.

Why does quickr gave me false assurance and why does the product delivered doesn't have gas?

This as a formal compalint and let me know the complaint id and what action taken against the person responsible and would i be provided a ac which brand new as i suspect this is second hand ac. And who would provide the installation charges of new ac.

Transaction id is [protected]