[Resolved]  Quikr — Non payment of money on sale of second hand product

Address:New Delhi, Delhi, 110063
Website:Quikr.com

I had posted on advt on online portal quikr for selling my old treadmill. At the time of posting my advt or even at the time of accepting the offer which i received for my advt i was not told that quikr will not pay the money for several days even after the product has been taken away from me and already delivered to the buyer more than a week ago.
This website takes money in advance from the buyer, charges a convenience fee of rs 700-800 each from the buyer and seller and even after picking up the product from seller and delivering it to buyer, does not pay up the seller.
I have been following up with quikr for several days now to pay the money it has received from the buyer and not paid to me. Also no where in their terms and conditions do they mention that they will not pay the buyer for several days, otherwise i would not have sold my product through this website. They are cheating innocent customers by concealing their modus operandi and illegally retaining the money of sellers.
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Aug 6, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2017
Quikr Customer Care's response
Hi Harshaggar. Apologies for the dismay. Please Inbox us the contact details and we shall reach out to you ASAP. Thank you
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