[Resolved] Quikr — Non payment of my item sold through quikr

rohitip

from Surat, Gujarat

Address:

Surat, Gujarat, 395007

I sold the item through quickr the item was delivered to the buyer on 19/2/16. buyer has made the full payment against delivery. the payment was initiated by quickr on 19th itself but i have still not received the payment in my a/c. i have called 3-4 times and the only answer they give is that the payment has been initiated and will reflect in your a/c in a day.such poor quality of service is not expected by quickr. i just want to know why there is so much delay in crediting my payment despite buyer not having any complain regarding the product. the latest i checked my a/c was before writing my mail.i.e.1/3/16.

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Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2016

Quikr Customer Care's response Dear Rohit, We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again. We care, Team Quikr