[Resolved] Quikr — not returning back the refund | |||||
I have paid for an item through quikr, the seller has preferred doorstep delivery, i have paid the amount 5000 plus 1550 for their doorstep delivery charge, this was on 28th july 2020.. Both me and seller was in bangalore, the quikr promised 2-3 days delivery time... Nothing happened, both the seller and me tried to contact them, call them no replies. After enough time waiting and countless emails no response from them finally i got to cancel the purchase through their website chat support, it was cancelled on 7th august 2020, they told within 4-7 days the amount 6550 will be credited back to my account.. Today is 15th till now nothing happened. 2 days back a person called mentioning within 48 hrs everything will be resolved. So again i did chat, the person told refund is initiated and will be credited in again 5-7 days.. Don't know whether it will happen or not, i hope it gets refunded... Anyone reading this please stay away from quikr, there are lots of other decent companies who does the same thing.. And if you really want to buy from them please don't use their doorstep delivery its a scam.. Use porter or other services it'll cost you less and you get in same day. The company is a joke their customer service is pathetic, they can't even do one job perfectly either delivery or refund or customer support. Pathetic experience. P. S - don't think you can call them, once you call their customer service number an automated message will just say send an email at the id and disconnects. Only they can call you.. Now you guess why they made it like that lol Was this information helpful? | |||||
Aug 18, 2020 Complaint marked as Resolved I dont know why this is marked as Resolved ? Its not Resolved yet Quikr customer support has been notified about the posted complaint. Verified Support Aug 16, 2020 Quikr Customer Care's response Hi Nithin, Apologies for the dismay caused. Our doorstep team will look into this issue shortly and address it . Thank you.
| |||||
1 Comment | |||||
Comments
First of all I don't think there is a team called "doorstep team" so stop saying that BS. Still the refund amount is not credited in my account, though the person in you "chat" said 3-7 days is and upto bank. So I'll wait but don't have much hopes on you jokers. Either way I get or not get, I won't be using Quikr or recommend Quikr to anybody I know other than to the people I absolutely hate.
Reply
82%
Complaints
5422
Pending
523
Resolved
4268
View all 5422 Quikr reviews & complaints
+91 80 6736 4545 [Care]
+91 22 6729 0000 [Head Office]
+91 22 6779 7979 [Support]
1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Quikr contact information