[Resolved]  Quikr — Payment Not Received after sold through Auction model

Website:pune.quikr.com

I have posted an advertisement on http://pune.quikr.com/ on 7/09/2016
My quoted price is 5000 but for Auction I marked the base price 3500.

I received 3 message of Bids from Quikr Portal, the highest who won is 3650. as it is a one day auction I received the confirmation from Quikr on message on 8/09/2016.

Now because that person who bid the highest amount not paid the money because of any reason but Quikr taken no initiative to send me the updates post 8/09/2016 and when I given them the call on 12/09/2016 they asking me to contact that highest bidder rather than tacking an action by them-self.

If I did the same than they might have tortured me as putting things on Auction and than not selling its legally fraud specially if you agreed on all terms and condition of the Auction Model.

http://pune.quikr.com/Escrow/Show-Case-TV-Stand-in-Dehuroad-Pune-W0QQAdIdZ[protected]

This is the link where it clearly updated that it has been sold through doorstep but only Once I called them I got to know this.

Its there duty to update me and take the appropriate action on the highest bidder.

I wasted many personal offer because of this but they are very casually and fearlessly saying that they don't have any problem even if I complaint about them and they clearly said they can't do any thing in this.

Plz I need some action to take related to this.
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Oct 15, 2016
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2016
Quikr Customer Care's response
Hi Daljeet,

We are sorry for the discomfort. We've shared your details with our support team and they will get back to you.

Thank you.
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