[Resolved] Quikr — Payment not received even after 24 days since the buyer made the payment | |||||
In april, i had put an ad on quikr to sell my lg washing machine. On may 11th 2016, i had accepted an offer of rs.8000 from a buyer and on the same day, the buyer paid the full amount to quikr. (The buyer confirmed with me on the same day.) on may 12th 2016, the workers from quikr came to my house to pick up the washing machine. The buyer confirmed that the washing machine arrived to them and was accepted on the same day. Quikr doorstep assured that the money would be transferred to my account 2 to 3 days after the product was delivered. I called the quikr customer care number after a week had gone by, as the money was still not received. They told me to wait for a few more days. I waited, but still no payment was made. I called the quikr customer service almost every day, but the only answer i got was 'the payment will be initiated soon'. The representatives of quikr were absolutely uninterested and did not help me at all, instead they only gave me false promises. Today is 3rd june 2016, and when i called them today they wasted my time again, instead of trying to solve my problem. I am extremely disappointed with quikr and its service. They have made me lose interest in online buying and selling. I am 100 percent sure that i will never use quikr ever again after this traumatic experience and i will make sure to tell everyone i know to avoid quikr too. I want my payment to be in my account within the next 24 hours. Ad number[protected] Was this information helpful? | |||||
Jul 5, 2016 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint. Verified Support Jun 04, 2016 Quikr Customer Care's response Dear Rayrys,
We regret the inconvenience caused to you. We have shared your Ad ID details with our customer support team and they will get back to you shortly.
-Team Quikr
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