[Resolved] Quikr — Payment received on 20 Mar, no status for delivery, no proper communication, no contact with seller

ssukanya

from Chennai, Tamil Nadu

Address:	500032
Website:	hyderabad.quikr.com/Escrow/MyOffers/trackOrder?userType=buyer&adId=256134757&offerId=1000024

Payment received on 20 Mar by Quikr as a 3rd party between seller and buyer, i am the buyer for a air cooler on rent.

no status for delivery, no proper communication, no contact with seller.

Only call was made twice stating, they couldnt contact with the seller, and said money will be refunded at the end of 3rd day, no such update call was made thereafter.

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Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2016

Quikr Customer Care's response Dear Sukanya, We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again. We care, Team Quikr