[Resolved] Quikr — Pick up | |||||
I posted an advertisement regarding dining table six seater and got a deal too...Then came my dealing with doorstep for scheduling the pick up..Initially on the tool I scheduled the pick up for today I.e 19th March'17 as I am working and Sunday was convinient... Immediately post that I got a call from Quikr persisting me to re schedule the for 17th Mar'17.. why do u have the options on the tool when Ur rep has to schedule it on his terms...Anyways I agreed as my parents were home...Then on that day the driver came with a huge truck...Big enough for taking the furniture of the entire house...I stay at Vasundhara Enclave wherein there are societies and hope IT WILL MAKE SENSE THAT PICK UP HERE IS VERY MUCH POSSIBLE.When we shifted we brought the dining table here from my previous house...Anyways the driver said that he could not get the truck inside..So we told him that the table is light and he carry it with the help of the other person to the gate and if need be we will arrange for two more people...But the driver denied saying that we don't do that...And he told quickr that the area is congusted...The quickr reps are only relying on what the driver said and failed to understand what i was saying...I requested the quickr rep to schedule for a smaller truck but again he said that sorry the area is congusted...I will not do a deal on quickr ever as you have the most pathetic customer service wherein u actually just harass the parties like this.. Was this information helpful? | |||||
Apr 20, 2017 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint. Verified Support Mar 20, 2017 Quikr Customer Care's response Hi. That certainly shouldn't have happened. we regret for the discomfort caused. Please share your contact details or AD ID and we shall look into it. Thank you
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1 Comment | |||||
Comments
I have not got any refund from you regarding my ad I'd[protected]. You have given me transaction number. Wat I will do with it? If my credit card company is denying.
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