[Resolved] Quikr — Product missing (ad id[protected]

Dipasmita Routh

from Chennai, Tamil Nadu

Website:

www.quikr.com

Stealing of property by quikr. its been 3 weeks and i havent received my item back. quikr, after picking he product from my home, told me that transaction has been cancelled, (wonder how possibly that is viable). so now, neither did i get the money nor my product back.later after waiting for 5 days, i called up customer care as well as delivery support and all they have for an answe was
-i will receive a call in 24 to 48 hrs(which never came in 3 weeks)
-i myself have apparently "said" i dont want my product although they do not have any proof of that
-false promises and lies from a Mr. Prashant Suman And Mr. Purushottam C
The most frustrating part is that they do nt have a system where complaint numbber cn be generated neither do they have an account of the numerous times i have called or any trace of my complaints.every time i call, i have to start from scratch.

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Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2016

Quikr Customer Care's response Dear Dipasmita Routh, We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again. We care, Team Quikr