[Resolved] Quikr — Product not delivered by quikr as promised | |||||
I have bought a sofa set on 11th Jan & tv stand on 15 th jan and made payment with my credit card with 1500 & 700 respectively, they promised to deliver the products through call, when I am trying to reach after the delivery date & quickr delivery service desk said due to operational issues there is no option deliver in chennai and forcing me to cancel the order, if there is no option to deliver in chennai then why the people having the buy & pay option chennai..due to no pickup from quickr the seller had sold the sofa set for another person and have cancelled the order and waiting for refund...for TV stand they said no option to deliver..Request you take action against quicker... Was this information helpful? | |||||
Complaint marked as Resolved
Quikr customer support has been notified about the posted complaint. Verified Support Jan 18, 2016 Quikr Customer Care's response Dear Sumit, We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again. We care, Team Quikr
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