[Resolved]  Quikr — quikr doorstep fraud

Address:

Bangalore, Karnataka, 560068

19, June 2018

I sold my treadmill via Quikr doorstep. It was a gently used and product in very good condition. It reached the buyer, buyer rejected; because it was not the one I sold. It was some very old, unusable item got delivered to buyer. It got returned back to me.

when the product comes back;
First, the delivery guy asked me the COD cost; yes, he was informed that I am the buyer;
Second, the delivery person not understanding the problem at all; I called the customer care number, no body picked up. somehow made him convinced and returned the product;

Now I don't know where my product is.

I wrote to the customer care. Got reply after 2 days, that they are working on it.

After 2 days I got called from them, that they are delivering the product to me.

On the day of delivery, a customer care guy called me and informed, they are delivering a similar product where the spec is different and manufacture date different and what is the product condition, no idea.

Customer care guy also confirms that my product wrongly delivered somewhere that they can't get it back.

I rejected the deal;

Now, I don't know what to do.

This seems totally unfair and fraud to me.

-SivaKumar
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