[Resolved] Quikr — Quikr doorstep guy delivered fake product to buyer | |||||
Hi all, I am really frustrated. Quikr doorstep guy collected the phone yesterday and today the buyer called me and said the battery was bulged out. looks like the doorstep guy has replaced the battery and handed over some old fake battery to the buyer. I am going to the police and media (i have known contacts) if you do not pay me rs. 4000 which the buyer has already paid to quikr. This is regarding the ad id #[protected] for selling my samsung galaxy grand i9082 model with all original accessories like original battery, original ear phone, original cable, original charger with original bill. the buyer already paid rs. 4000 to you (quikr) and yesterday (12th jul 2016), your doorstep guy has collected the phone from my home (i was in office at that time). while collecting the phone, your doorstep guy told my wife that “arey! madam, ithna acha phone aap sale karraha hein kya.. sab kuch bohath acha lagra hahein… mey iss phone ko le saktha hoon magar kuch nahin kar saktha”. sorry we do not know hindi but i just translated what he told my wife. he said to my wife that “madam, this phone looks brand new with no scratches, with all battery, accessories….” Now, the buyer called me and said i have cheated him. I am so frustrated. i called your customer service and she just keeps saying that “sir, please send email to [protected]@quikr.com” Kindly help to get rs.4000/-. i already shared my hdfc bank account details in the same ad. Regards, Raj Was this information helpful? | |||||
Aug 13, 2016 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint. Verified Support Jul 13, 2016 Quikr Customer Care's response Hello Rajani,
We are sorry for the experience. We've shared your Ad ID details with our customer support team and they will get back to you shortly.
Thank you.
- Team Quikr
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1 Comment | |||||
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Bad service very pathetic
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