[Resolved]  Quikr — Quikr has not refunded money for the cancelled order even after 2 and half months.

Address:	560078
Website:	www.quikr.com

Quikr has not refunded money of rupees 4000 for the ad id:[protected] and the transaction id: [protected] for wooden dining table which was booked on 16th of april 2016. Their wasn't any call to me regarding the delivery from quikr doorstep delivery team even after 10 days of the order, by which they should have delivered the dining table. I have sent mail and called them several times regarding the delivery but there was no response from them, they even didn't call seller for the pickup of the dining table, so i have sent a mail on 27th april 2016 to [protected]@quikr.com to cancel the delivery of the dining table for the first time and asked them to refund the money. I got the ticket id [protected] with tat of 24hrs, but even after waiting for 10 days and calling them several times they failed to refund the money back. Every time call center associates used to tell me to wait for 48hrs which was of no use.
Every time they used to tell me different stories once they told delivery team has not updated any status of delivery cancellation and used to tell me they have escalated the issue and will be solved. Again after 10 days of the first cancellation request mail i have sent another mail for cancelling the order as per their request on 8th may 2016 and in return their was a mail to me with ticked id:[protected] with tat of 48hrs and their isn't any response from them till date and stopped replying to the mails as well. I have called them more than 50 times for the same and every time they ask me to wait for 48hrs and tell me this time for sure money will be refunded and again it is the same old story, if i ask them to transfer the call to manager they never transferred the call.