[Resolved] Quikr — quikr is worst in serving | |||||
Quikr & its doorstep service team has been fooling us around for last 15 days. They have scheduled the pick up around 5 times and everytime they give some lame excuse to not been able to come for pick up. Everytime i reach cc, they will say you need to speak to scheduling team and all and not giving proper solution. Finally they said as your item is heavy, it may need extra man force to lift up the item and for extra ppl you need to pay extra, to which again i agreed. I asked for 5 extra ppl but they sent just 3 ppl and pick up didnt happen. Again i followed up with team, they said after 3 days 5 ppl will come and to my surprise after struggling for so many day and follow ups, only 2 ppl arrived this time and again they said more ppl would be required and left without picking up the item. This time quikr is telling me new story that you need to pay in advance for extra ppl which they didnt tell me in last 25 days when i was talking to them on this. This has caused so much inconvenience to us and to buyer as well. Was this information helpful? | |||||
Sep 19, 2017 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint. Verified Support Aug 14, 2017 Quikr Customer Care's response Hi Neeru . We regret the discomfort caused. Please share your contact details or AD ID and our support team will get in touch with you at the earliest. Thank you
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1 Comment | |||||
Comments
Paid quikr before receiving my product but the seller from whom i purchased the product didn't received the paid amount from the quikr. Please send him the paid amount
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