Quikr — Quikr refund for amount paid for converting ac into premium - a fraud by ajay srivastava and his manager manpreet

Address:	Bangalore, Karnataka, 201301
Website:	www.quikr.com

On 24 may 2017 @ approximately 4:15 pm, mr. Ajay srivastav ([protected]) from quikr called me and managed to convince me to convert my ads into premium ads and i paid rs 2000/- online.
Mr. Ajay even insisted to be on call until i made the payment. Over the call, i was informed by him, that i will be receiving a verification call from quikr team and my ad will be converted into premium ad within 24 hours.
After than he stopped not picking the call. Once he received and said : “wrong number”
I felt cheated.

I got the verification call on 26th may 2017.

After so many mails and phone calls, on 6th june, 2017, after 14 days of payment i got a call ([protected]) from manpreet saying that that : ". He is the manager of"ajay srivastav" and he started giving reasons.in the bargain customer has to suffer.

1. Mr. Ajay was on leave when he did not respond and how can i expect people to respond when they are on leave.
2. Once a request is placed and the amount is paid, there is no refund (Nothing like this is mentioned on the quikr site, i am aware that once an ad has been converted into premium there is no refund – which is perfectly understandable)
3. 24 hours means until the end of the day (Which i was not told during my initial call with mr. Ajay)

4.. You can do whatever you want – but you will not get a refund!!!

After many phone calls and emails on 6th june, manpreet said : my concern has been raised to the team. Till now (19th june 2017) nothing has happened.
Please help me to get my money refunded.