Quikr — quikr sales thugs trying to sell premium ads using falsifying information

Address:Chandigarh, Punjab, 160020

I had posted my bike ad on quikr under free ads, the next day i got call from quikr sales person bothering me to convert my free ad into paid ad for better visibility. I told me that i don't want to use paid ad as with there premium ad service they only will promote my bike sale into local city, but i need it to be promoted into multi-states. On this the quikr sales person gave phone to his senior who told me he will get back to me after customizing some better price options for me, he called me 15 mins later and told me that he can run 65 unique ads in 5-6 different states. The ads will cost 7000 inr but if i book it now on special discount he will give me all 65 ads for 3000 inr. He also told me if my bike is not sold in 30 days all of the rs 3000/- will be refunded back to me. After a lot of pressire from him i said ok to the sale and paid rs 3000. He told me within 24 hours my ads will be running and also told me that 30 days promise holds true. Later i came to know that he was a scam, he stopped picking up my calls and he has only posted 4 premium ads out of 65 promised.

I tried to complaint about it to quikr but you will be surprised that they don't have any complaint number for bike and car permium ads (Means people who pay for ads don't even have a complaint setup) instead they ask you to send email to [protected]@quikr.com

And guess what no one called or followed up, i ended up filling dispute with my credit card company regarding service paid for but not delivered by quikr.

What a cheap way to cheat someone, such companies and there sales policies needs to be reviewed or shut down completely.

Quikr like companies work on customer failure model, by not providing customer support access, and making it impossible for anyone to raise an issue/complaint/query status as there is no system for it in place... They assume people will stop following and there sales will keep growing.
Was this information helpful?
No (0)
Yes (0)
Quikr customer support has been notified about the posted complaint.
Feb 13, 2019
Updated by Customer666
Invoice copy of my order, still waiting for refund from Quikr..

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Quikr
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    5423
    Pending
    522
    Resolved
    4269
    Quikr Phone
    +91 80 6736 4545 [Care]
    +91 22 6729 0000 [Head Office]
    +91 22 6779 7979 [Support]
    Quikr Address
    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Quikr contact information