[Resolved]  Quikr — Refund my cash..enough of cheating

Website:bangalore.quikr.com/Escrow/Apple-iPhone-7-Plus-True-Clone-USA-Version-ios10-128GB-iPhone-7-Plus-True

Bought a product through paytm from quikr.. on 14th december ...i havent received my item. I paid5000 for the product through paytm. Where is my product.. Quikr... Paytm.. I want my money back.. I transferred the amount to [protected].. I want my money back.. Quikr have a lot of fake or fraud sites like this.. Why are they allowing these fraud ads in their site.. Its causing lot of people to enter in trouble.. Paytm should increase their buyer protection.. Or otherwise the buyer will loose their money and he will not get his product.

This is the link address from which i shopped: http://bangalore.quikr.com/Escrow/Apple-iPhone-7-Plus-True-Clone-USA-Version-ios10-128GB-iPhone-7-Plus-Tru...

contact on [protected]
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Feb 15, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Jan 10, 2017
Deepaktotre's response
The customer care care team is telling me to wait for the revert
Verified Support
Jan 13, 2017
Quikr Customer Care's response
Hi Bibin,

We regret the inconvenience caused to you. Kindly share your Ad ID and we shall get back to you.

Thank you.

- Team Quikr
Complaint comments 

Comments

I Ordered first time one mobile phone from quikr and a very bad experience i got from other side, my order was from xiomi redmi note 3 mobile phone they delivered a unboxed phone witch was used before and locked with the password, i requested to replace the phone and now i am waiting for the phone from last 12 days no response from quikr team
Order ID : NT[protected]BANGALOREO7021149 Ad ID :[protected] Ad Title: Honda CBR 250R 2012 for sale City: Bangalore

I had posted an Ad on Quikr for Sale of Honda Cbr250 bike, I got a call from one of the representative working under ypandey(Yogesh Pandey). He informed me that the premium ad costs Rs6000 and only for that day they are giving me for 1500 Rs for 30 days. He told I would be charged approx Rs1 for each person contacting me. I inquired what i the difference between number of Views and number of Clicks and where do I check number of clicks. He informed me that number of clicks is not shown to the customer only number of views are shown. But definitely the number of clicks will be very less than number of views because views are also counted if the ad is shown on top of the page, but click is not counted.

Anyways he was unable to explain a clear definition of clicks, but assured that the number of clicks will be very less than number of Views. But here the clicks are 3 times the number of Views which is not possible, and a 30 days premium Ad expires in 3 days. Wow !

On 22Dec night the ad became premium and on 26Dec early morning the Ad was removed from premium. This is clear fraud. You are charging me Rs500 a day ? that to for an Ad where only 2 people have contacted me. Nagender informed me that there was some problem in the system. I am charged Rs500 a day on quikr and that to only 2 people conatct me in 4 days. Where as on olx for a free ad more than 15 people have contacted me in 4 days.

Stop cheating yours customers if you have to grow your business. Please refund me the entire amount of Rs1500 back to the credit card. I don't need any service, I don't need any premium ad, I don't want to be cheated.

I had raised the complaint with Quikr on 26Dec itself and have sent 18 emails till ate 17Jan2016. And not even once did I receive a written reply from quikr. You can imagine the amount of disrespect and disregard they earn from their customers.

I have spoken to multiple to their representatives Nagendra, Gautam, Sagar, Pramod Kumar and Vivek.

The main culprits are Vaibhav who works under Yogesh Pandey. They were calling me several times in a day when they had to sell their fraud plan. And after 26dec they have not called even once inspite of several emails they received.

I am attaching the screenshots of the Ad and the Invoice and Payment number for your reference.

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