[Resolved]  Quikr — refund not given after company cancelled the order

Address:Gurgaon, Haryana

I paid on 19 february, 2018, rs. 5098 for one single-divan-with-storage to dhawanandson333 in quikr. My payment id for the transaction in [protected].

A few days after i placed the order, the company phoned me to say that since their business is located in gurgaon and my delivery address is kolkata, they will not be able to deliver it.

They said that they would refund the money. But they still have not done it till today 15/3/2018.

I had paid online through visa sbi debit card.
Was this information helpful?
No (0)
Yes (0)
Apr 22, 2018
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Mar 15, 2018
Updated by Joyoti Das
The name of company to which I paid the money for the divan is dhawanandson333. Their email id given on Quikr is [protected]@gmail.com.

I spoke with them on 15/3/2018. They are now saying they will not refund the money, Quikr will.

Whose ever responsibility it is, please refund the money.
Verified Support
Mar 19, 2018
Quikr Customer Care's response
Hi, We are sorry to hear that. We shall look into it and do the needful ASAP. Thank you
Apr 03, 2018
Updated by Joyoti Das
When will I receive the refund?!
Complaint comments 

Comments

I have not yet received the refund. Please refund the money.
Thanks

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Quikr
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    5422
    Pending
    523
    Resolved
    4268
    Quikr Phone
    +91 80 6736 4545 [Care]
    +91 22 6729 0000 [Head Office]
    +91 22 6779 7979 [Support]
    Quikr Address
    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Quikr contact information