[Resolved] Quikr — refund not received. no response. hp 840 g2 unboxed. defective screen.ticket no:[protected]

manojmg

from Manjeri, Kerala

Address:

Kollam, Kerala, 691021

Hi Jennifer,

Ticket No:[protected]

I have not received a reply from you regarding the refund.

Please find the details of the shipment below:

This was delivered to your office yesterday and it was signed for by Karan.

Please process the refund ASAP as promised.

A callback from you would be appreciated.

image.png

Please find the packing videos in the link below. Since the size of the files were more than 50 MB, I have uploaded the same to Meidafire and provided you the link.

https://www.mediafire.com/folder/lbh9xff29wy4k/

+3 photos

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Mar 20, 2019

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Feb 15, 2019

Updated by manojmg The contact details for the agent Jennifer.

zabral.[protected]@quikr.com

[protected]

Verified Support

Feb 17, 2019

Quikr Customer Care's response HI Manoj. We are sorry for the delay. your bank details have been captured you will receive your refund in 5 to 7 working days. Thank you

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Comments

manojmg

from Manjeri, Kerala

Hi Jennifer,

I didn't receive any refund even after these many days.

Please check it and arrange for the same.

This has taken more than a month and a half.

Is it so difficult to get a refund for a defective product that has been returned?

Get the refund processed ASAP.

Thanks.

Manoj