[Resolved]  Quikr — refund upon cancellation of order

Address:122018

Due to quickr's incompetence, the delivery of a lens i ordered from a seller in delhi, could not be scheduled. the seller scheduled a delivery, quickr didn't complete it, and this went on for 3 consecutive times. the seller and i mutually decided that since quickr isn't exactly doing anything, let's just get the money back and settle he transaction privately. so around 4 days after the transaction, quickr automatically refunded the money to my quickr cash balance, and then i initiated a refund in order for the money to be credited to my Paytm account. it said that it'll take 4-7 days for the refund to be complete. its been more than a week and i haven't gotten the refund. this lens that i had ordered was o[censored]tmost importance and i needed it very very very urgently, and quickr literally didn't do ANYTHING. it didn't go take the delivery, it didn't respond to my over 100 QUERY CALLS, mails, and complaints. im fed up of this and need my refund NOW.
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May 5, 2019
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2019
Quikr Customer Care's response
Hi Arya, Kindly message your contact details and AD ID we shall assist you. Thank you.
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