Quikr — regarding returning of my product item

Dear team,
I have posted an ad_id[protected] on quickr for selling of air cooler. The quickr door step picked up the air cooler on 10th oct from my house. After confirmation with quickr customer care, the product was rejected by buyer and was ready to returned back to me. It has been more than 10 days since i have not received any updates from quickr door step regarding the returning of product item.
Also, i didn't hear any call back from quickr door step about the returning of the product despite of several time call back requests.
Please look into the issue.
Was this information helpful?
No (0)
Yes (0)
Quikr customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2019
Quikr Customer Care's response
Hi Sauran, our doorstep team will look into the issue shortly and address it. Thank you.
Oct 24, 2019
Updated by sauran
I have not yet received a call back on this issue. Kindly look into the issue immediately.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Quikr
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    5423
    Pending
    522
    Resolved
    4269
    Quikr Phone
    +91 80 6736 4545 [Care]
    +91 22 6729 0000 [Head Office]
    +91 22 6779 7979 [Support]
    Quikr Address
    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Quikr contact information