Quikr — regarding tv purchase

Hi. This is 3rd time iam writing a complaint. Till now you haven't responded to my question. It is already 6 days that i have received my product since i ordered. I called to the customer care hetold me that service is not available as i have selected cod. I paid half my payment and remaining kept for cod. No product. No money refund. What is this? Highly disappointed with quikr.. If there is no service to my place should have shown me earlier when iam paying the amount. Not after 6 days.. Do respond..
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Quikr customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2019
Quikr Customer Care's response
Hi Hafeeza, Kindly help us with your contact details and AD ID we shall assist you. Thank you.
Aug 20, 2019
Updated by Hafeeza
Are my contact details protected if I put it here

Aug 20, 2019
Updated by Hafeeza
Now that I don't want to purchase this order..so please cancel my order and refund back my money ASAP...I request you
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