[Resolved]  Quikr — seller fraud for iphone x

Address:500019

On oct 9 2019, upon redirecting from a quikr ad regarding sale of refurbished iphone x, i came in contact with mr anil (+[protected]. A deal was made for iphone x 128gb for rs. 19, 800. I paid the amount upfront and was expecting a shipment tracking id and eventually product to be delivered.

However, product was never received and refund was also not processed. I made the payment through googlepay and have all the transaction related details (Which can be used to nail down the culprit). I am also attaching the bill provided by the seller.

I can see that multiple complaints have been registered against the same seller on this platform. Few of them are -

1. https://www.consumercomplaints.inquikr-regarding-samsung-galaxy-s10-not-dispatch-c2436851

2. https://www.consumercomplaints.inquikr-mobile-phone-not-received-c2429077

I humbly request you to take a look in this matter and help me in getting the refund.

I would also like to know what steps have been taken by quikr and indianconsumercomplaintsforum againt this seller.
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Nov 22, 2019
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2019
Quikr Customer Care's response
Hi Utkarsh, kindly email at [protected]@quikr.com we shall assist you. Thank you.
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