[Resolved]  Quikr — selling car - ad id[protected]

Address:560072
Website:www.quikr.com

Hello,

I would like to bring to your notice the fraud committed by your premium add sales team person (Rahul from mumbai number - 022) with respect to add id[protected].

I wanted to sell my hyundai eon car and had posted a free add on quikr. As soon as the add was posted, your quikr representative called me and made the below promises:

1. I had quoted the car price as 3.1 lakhs. But he said it is under market price and asked me to increase it to 3.4 lakhs

2. He assured me that he has customers who are willing to pay the price and i should not sell it for less than 3.15 lakhs. He asked me to buy premium add package where quikr will help sell this car to genuine buyers for at least 3.15 lakhs and made me pay rs. 2201. He also mentioned, if this car is unsold in 1 month, my amount of rs 2201 will be refunded.

3. A few days passed, although many people had viewed the add, no one made a call/chat.

4. It was due to the unreasonably high price. So i reduced it to my initial value of 3.1 lakhs and i started getting calls/chats. But no one matched 3.15 lakhs that was quoted by your representative.

5. The add expired on 17th and my car is still not sold. I would like a full refund of my amount. As of today only 985 was refunded to my paytm account.

When i finally managed to talk to the customer care about this, they come back with lies.

I asked them to share the recorded message of our conversation when this premium add was sold to me and they are not willing to.

If no help is offered in this matter, i will be forced to take legal action.

Regards,
Arvind. B. V
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Aug 26, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2017
Quikr Customer Care's response
Hi Arvind, This is certainly not the experience we wanted you to have. We have escalated your issue and our support team shall address your concern shortly. Thanks
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