[Resolved]  Quikr — start concentrating more on customer experience rather than increasing revenue of your company

Address:400101
Website:mumbai.quikr.com

You guys remove sellers contact details from the portal and now we dont even get the chat option, product descriptions are not clear and when i called the customer care to confirm the product details and availability they also refused and instructed me to pay for the product to get to know more.
Finally i pay and next day and next day i receive a call from quikr saying product has been sold.
So i requested to transfer the money to wallet so that i dont have to the transaction again when i buy a new product but they refused this too and said money will be refunded in your bank account.
Why should i wait 4- 5 working days for my own money to be returned.
This is not the the first time so many times many times my order has been cancelled.
Last time when i purchased i couldn't, t contact the buyer and 2 days after delivery i found out the product is severely defaulted.
Buying and selling is all about communication between buyer and seller which you guys are trying to stop for your own good.
I will make sure to create awareness about this among my friends and others.
I am sure some gentleman sitting somewhere will come up with better app to end this monopoly.
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Nov 28, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2017
Quikr Customer Care's response
Hi, We regret the discomfort caused. Kindly let us know your registered contact number and we shall look into it. Thank you
Complaint comments 

Comments

Quikr doorstep is fake and scam.

I ordered 2 orders and although that date passed they did not deliver the order yet.

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