[Resolved] Quikr — they are not delivering product on scheduled slot | |||||
I ahve purchased one sofa from quikr on sat 22 july 2017, they are giving wrong information about delivery and making us on just waiting on scheduled delivery time, they did it thrice. We made a payment. I have escalated it many times but nothing is happening. I asked for cancel and refund my money, and they are telling that they will deduct cancellation charge and amount will not get before 5 days. They should immediately refund amount if they are unable to deliver item. The main thing is they are lying that product is picked up from seller, i contacted seller and he said that no one from quikr contacted him for pickup product. Quikr should not do this with customers. After giving may complaints they promised me to deliver item on 25 july 2017, i called them on same day and again they are saying that delivery will not happen by today, it will be on tomorrow. Very bad experience with quikr, we have wasted our valuable time with quikr and got only hassle. Was this information helpful? | |||||
Jul 25, 2017 Complaint marked as Resolved I am not sure who has resolved this case, I just got email from consumer complaints when i created this case.
Anyways Thank you so much. Quikr customer support has been notified about the posted complaint. | |||||
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