[Resolved]  Quikr — (unboxed mobile with exchange)ORDER cancelled with a fake reason

Address:	New Delhi, Delhi, 110058
Website:	www.quikr.com

As i got the email of my order cancellation i called quikr call centre. The call centre executive told me that the order is cancelled as the executive of exchange department cancelled the order by giving the reason that the exchange device isn't working. But yesterday evening your delivery man came and checked the mobile and the mobile was working properly. As he was to give me my new mobile what happened was that he entered the suborder id in his mobile and said that this order will be delivered tomorrow as he has no information to deliver the order today and after that he went away. Than as i said above an email came to me that my order is cancelled. On calling the call centre several times the call centre executive told me that he can't do anything and the thing i can do is to replace the order but the mobile for which i ordered is now not in stock . I request you to kindly check this and deliver my product as soon as possible. Order id 10213803