[Resolved]  Quikr — unethical behaviour - quikr

Website:

www.quikr.com

Quikr transaction id:[protected]
Sir,
I've purchased a used motherboard from quikr doorstep 3 weeks ago. I've talked to the seller before placing the order and he promised that the product was tested and in working condition. When i received it, i found it damaged. I reported this to quikr within an hour of receiving. They asked me to contact seller. I called seller and he promised he would either refund or replace the faulty motherboard once quikr release his payment. But the seller stopped responding after that. I tried to call him so many times, even now.. But he disconnects the call. I asked quikr for help either by coordinating him or sending him an email. But quikr refused to do that telling me that they never do that. I send the seller many emails and no response. Now i know that i've been cheated by a fraud seller with the help of quikr. I just want them get punished for what they do and they shouldn't do this to any other customers. We go for cheap products because we don't have enough money to buy costly new items. What if sellers take this as an advantage and cheat people? The transaction i've made isn't even visible in my quikr profile and they aren't even letting me rate the seller. You can see this in the attached pics. I purchased something from quikr through quikr doorstep trusting them thinking that fraud sellers wouldnt be there in quikr.
Seller details:
Subhashnigam9
Mobile number: [protected]
Email: [protected]@gmail.com