[Resolved]  Quikr — unprofessional & expert in cheating at its height

Q

Quikr is a gang o[censored]nprofessional person. But they are expert in cheating customers. Details already shared many times but no one bother to respond... Details follows

Dear sir/madam we wrote to [protected]@quikr.com on 13.06.18, 01.08.18, 08.08.18 & on 29.09.18 from [protected]@verticalhealthorganisation.com the following but no one turned up to response. The service fraudulently sold by mr. Rajesh [protected].

"
Dear sir/madam,

We ask immediate refund of our payment of rs.4900/- made to you against
A contract through your executive mr. Rajesh on 30.5.2018.

The reasons are as follows :

1. Incorrect service being given : we clearly explained to mr. Rajesh
That we sell our customers a discount health card by which they get
Discount on their bills raised at various health service centers like
Hospitals, test labs, medicines, ambulance etc. But we are getting
Service of home nurse.

I am enclosing herewith copy of contract wherein no service is
Mentioned.

2. Service sms on incorrect mobile no. The sms alert is being sent on
Mr. Rajesh's mobile no.[protected] in place of our mobile nos. Is it
Ethical & logical?

3. Not responsive to our repeated request & reminders. From very next
Day of 31.05.2018 i am requesting to correct these irregularities on
Phone to mr. Rajesh. But even in two weeks the matter has not been
Solved. Does your service is as quick as your name quikr suggests?

So please be quick to refund my amount as soon as possible.

Thanking you
Your not happy client

Vertical health organisation pvt. Ltd.
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Jan 23, 2019
Complaint marked as Resolved 
Co, emailed me on 31.12.2018 thru [email protected] and promised to refund within 10 days. However they refunded money on 21.01.2019. Thanks for your support without which they would have not listened to us.
Quikr customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2018
Quikr Customer Care's response
Hi Shanti. Apologies for the trouble caused. We shall get in touch with you shortly and address your issue. Thank you
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