[Resolved] Quikr — unprofessionalism from quikr bazaar / team zefo

 
1 Review
Bangalore South, Karnataka, India
 tanumoy on Feb 26, 2020
Quikrbazaar has just became pathetic service in bangalore in association with zefo.

Calling to the number [protected], the call gets disconnected to call back within 24 hours, they never call you back and there is no option to get hold of a support executive.

Even they claims to reply over mail within 24 hours, my ticket #194916 was raised on 23rd feb and till date (25th feb) even after 48 hours no response received.

For ad id:[protected]

I have requested the amount credited as qcash into my bank account which has not yet been credited.

For ad id:[protected]

Buyer paid the amount on 20th february, 2020, and today is 26th feb, quikr didn’t contacted me to pick up the item even after repeated chase-ups.

For ad id:[protected]

Quikr has made me dismantled the product but after reaching to my place they denied to pick it up saying buyer is not interested, on the very next day buyer was asking me why there is delay in pick up, when i have asked her that i have been told that she has changed her mind, she said that she has no idea on the stories created by quikr by their own, the quikr person handling this was gouri shankar (Mob: +91 [protected])

For ad id:[protected]

Buyer has paid the amount on 21st february, however till date (26th feb) quikr don’t bother to pick up the item.
Once the item is sold they will disable the chat, for which people can’t speak or discuss further on this.

Last but not least, even if you provide your full address as seller, your pincode will only reflect in the address while selling a product.

Zefo is really pathetic in operating the services in bangalore.
Complaint marked as Resolved Mar 28, 2020

Complaint Status


[Feb 26, 2020] Quikr customer support has been notified about the posted complaint.
Verified Support
Quikr Customer Care's response, Feb 26, 2020
Hi Tanu. Apologies for the dismay caused. We shall reach out to you at the earliest and resolve the issue . Thank you
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    Quikr - unprofessionalism from quikr bazaar / team zefo