| Address: | 560043 |
| Website: | mumbai.quikr.com |
Dear Team,
Please consider this as a threat to sue. The following took place during the course of the trasnsacation for purchase of MIDI foot controller (Ad Id[protected] vide account registered on this email id and phone number .
1. I ordered the product.
2. Three days after failing to keep the delivery schedule, you tell me that the product has been cancelled since the seller didn’t pay you his fees ( WTF! You being a second hand seller portal don’t have a mechanism to address this??)
3. I was then informed that my refund would be initiated by Friday evening. Having got no emails to that extent, I called your office again on the 20th to confirm the same . I was told again that since it was a weekend, you couldn’t do it and it would get initiated positively by Monday evening.
4. Having still not received any communication on the refund, but an unnecessary amount of spam emails on my id, I called again on the 25th enquiring about the status, to which your team has the audacity to tell me that I have been placed on some silly marketing gimmick of a programme, and My money could be used for further purchases. I had NEVER agreed to such a thing. I had infact, on 20th, asked your team to refund my funds in HIGH priority.
I have the following observations –
1. You people are delaying making my payment, since you are clearly low on funds.
2. It does NOT, in ANY sensible organisation take 5-7 working days after initiating a refund for the money to get transferred, let alone for them to inititate a refund in the first place.
3. I shall be waiting till 1 P.M on Monday, the 27th for my funds to be IN my account, Failing which I will take legal action against your entity. ( kindly do not tell me it takes 24-48 hours to initiate payment, again, I do not care, take your account and send me an NEFT. )
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