[Resolved] Quikr — Worst service. Please do not sell your product through quikr

balap1182

from Bangalore, Karnataka

Address:	560100
Website:	www.quickr.com

Hi All,

I sold my Dining Table through Quickr website 3 weeks back. Quickr delivery team has picked up the product and during transit they have damaged the product. I keep on calling Quickr Support to know the product delivery status but the response was not proper. They have asked to contact Quickr delivery team by sending email to the [protected]@quickrcom. Even after sending multiple emails they are asking to send the pictures of the damage product which is already at the Quickr Storage.

Quickr has to pay the compensation amount but they have not initiated the compensation for more than 10 days. This shows the way Quickr handles the product and the support provided by them for seller.

Service provided by Quickr is worst and the delivery team doesn't even know how to safely handle/deliver the products.

Quickr policies are good for buyers but not to sellers. I request sellers not to use quickr website otherwise you will also face similar kind of problem.

There are many other better websites which provides better support compared to Quickr.

Regards,
Bala

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Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2016

Quikr Customer Care's response Dear User, We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again. We care, Team Quikr