[Resolved]  Quikr.com — received damaged phone.. no response from quikr

Address:Quikr, 471515

Sir,
This is Rehan. Yesterday i received quikr doorstep delivery certified mobile blackberry 9630 order I'd. (ODDEL-217669-M3BD) I ordered it in good condition but after unbox the phone i find out so many scratches on screen, volume up and power key not work properly, very hard to press and edges are cracked. Battery is almost dead, phone restarting automatically, The major issue is power button not work max of the time that's why i cant use it. I think it is not even in acceptable condition.tried everything to reach quikr but they are not responding at all. Sent many email no response from quikr, not picking up call.. Quikr is just playing with customers
I sent almost all details to quikr sent many email with all screenshots and even product issue videos still no response from quikr.

So, you are requested to take a necessary action.

Thanks and regards,
Rehan
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Jun 10, 2019
Complaint marked as Resolved 
No response from quikr.com.. I want my money back
Quikr customer support has been notified about the posted complaint.
Jun 10, 2019
Updated by Rehanmmhgv
Why marked as resolved? Quikr didn't even call
Verified Support
Jun 10, 2019
Quikr Customer Care's response
Hi Rehan, Kindly help us with your contact details and AD ID we shall assist you. Thank you.
Jun 10, 2019
Updated by Rehanmmhgv
I sent all details to [protected]@quikr.com
BTW

Mohd rehan
Quikr.. I'd - [protected]@gmail.com
Number - [protected]
Jun 10, 2019
Updated by Rehanmmhgv
Ad ic

Jun 11, 2019
Updated by Rehanmmhgv
No response from quikr.com yet.. Quikr is just waiting for 5days return policy after they will refuse refund
Jun 11, 2019
Updated by Rehanmmhgv
Waiting for response
Jun 11, 2019
Updated by Rehanmmhgv
And kindly please delete my number and email from this forum.. Because getting to many emails and promotions calls
Complaint comments 

Comments

Its very frustrating that problem has not been solved but it is marked as resolved by quikr. This consumer complaints site is also full of fake and scam

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