Raajnett — Fraud internet providers

 
1 Review
Chennai, Chennai District, Tamil Nadu, India
 KG 95
Raajnett is a complete fraud. They take your money and never respond to your complaints. The customer representatives make fun of your complaint to their in-room colleagues while taking your call. Just stupid rude.
If people are looking for a decent internet provider, go for limras eronet. They provide cable as well as fibernet to homes and are spot on with their service. They provide through agencies throughout places.
Somebody has to file a lawsuit against this company and shut them down.

The uploaded picture is a subscription of a 40mbps fibernet plan. Which shows the maximum peak of the transfer speed is 4.8 kbps. For a 40mbps plan, the speed should be (40÷8 = 5mbps). But give or take the transfer loss, i would atleast expect 2-3 mbps transfer speed. The customer service responded to complaints first time but did not execute any actions to rectify it. From the 4th or 5th time the complaints section never picks the call, even if then line is on hold for 20-30 minutes. When u try their new connections line or extend services line, an agent immediately picks up the call. How is this even a fair service. This company has to pay for its fraud acts.

Fraud internet providers

Complaint Status


[Aug 16, 2016] RaajNett customer support has been notified about the posted complaint.
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    Raajnett - Fraud internet providers