[Resolved] Racold — complaint no[protected] is cancelled without solution & concent.& new complaint no.[protected] is pending

Mrdarji

from Vadodara, Gujarat

Address:	Vadodara, Gujarat, 390015
Website:	consumercomplaints.in

Kindly forward my complait to your managing director, if you not forward please give me his mobile no. Or email id as you are render below 3rd class customer service. Today technkcian in baroda name jigneshbhai as per his promise not attended and also not responded my call eventhough repeated call. Now i will see when you solve my complaint. 2ndly it is not my fault, installation fault advised by dealer so you again refer this issue and request you to waive the charges.

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Dec 28, 2018

Complaint marked as Resolved

Racold customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2018

Racold Customer Care's response Dear Mr. Darji,

Sorry for the inconvenience you've faced. I have noted down your details and have escalated your issue to the concerned team. They shall get back to you as soon as possible. Appreciate your patience in the meantime.

Regards,
Suzane