[Resolved]  Racold — fault in geyser

Address:

Botshah Mohalla Lal Bazar, Srinagar, Jammu and Kashmir

Racold geyser installed by us in a washroom has developed some fault. It just doesn't heat up. I guess problem is with the thermostat or it can be something else. Had registered a complaint earlier via voice call but it has been more than ten days now but it has not been redressed. Complaint no. Is[protected].

Account no.[protected]

Urge you to resolve the complaint immediately as poor service is unbecoming of a company like racold.

Further, kindly note that internet facilities are down in srinagar, i had to travel more than 50kms to find internet facility and register this written complaint