Racold — Geyser 3l

Jitain Sabharwal

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

We had lodged many complaints on your toll free number. The 1st complaint for which we have record was lodged on 21st Dec 2016 regarding leakage in the unit. There was no response & it was followed by a no of complaints with no result. we then lodged a complaint on this portal on Jan 4th 2017 giving the detail of complaint nos.vide ID 1462885. In response we got a call 2-3 times but no results we posted the updates on the portal. Finally a week back some one came & took the unit with the assurance that it will be replaced with in a day. Now it is more than a week but there is no response. Pl look into it

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Comments

Savinay Ramankoppa

from Bengaluru, Karnataka

Geyser is taking too long time to heat water around 30 min its taking intiallt when it bought it it was taking only 10 mi to get heated up . Now it has been 8 months its taking mi 30 min to heat up kindly solve this issue .

Racold Customer Care's response, Feb 3, 2017

Verified Support

Dear Savinay,

We understand your concern and would like to get in touch with you to address the same. Kindly share with us your complaint number and we will get in touch with you shortly.

For service related information call 1860 425 2288 or register your complaint online by visiting www.racold.com in 3 simple steps

1. Go to SERVICE HUB, 2. Click on Services, 3. Click on Post a Complain

Warm Regards,
Team Racold

Racold Customer Care's response, Feb 6, 2017

Verified Support

Dear Savinay,

We are still awaiting your details. Kindly share the same as this will help us resolve your issue at the earliest.

For service related information call 1860 425 2288 or register your complaint online by visiting www.racold.com in 3 simple steps

1. Go to SERVICE HUB, 2. Click on Services, 3. Click on Post a Complain

Warm Regards,
Team Racold

Racold Customer Care's response, Feb 8, 2017

Verified Support

Dear Savinay,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Warm Regards,
Team Racold