[Resolved] Racold Geyser — geyser of racold not working since working. customer care not responding for 2 months

sanjay993

from Gurgaon, Haryana

Address:

Satara, Maharashtra

Dear sir,

With reference to captioned subject, I would like to inform you that geyser of racold has been installed in the month of September in my house.
However, geyser is not working since it has been installed.
In this regard, We have lodged several complain but issue is not resolved yet.
I request you to see the matter urgently at your end.
In case, issue not resolve within stipulated time, I will be compelled to approach consumer court.
Regards
Pooja tade
Mobile-[protected]

Was this information helpful?

No (0)

Yes (0)

Jan 3, 2019

Complaint marked as Resolved

Racold customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2018

Racold Customer Care's response Dear Sanjay,

I completely understand your disappointment and have shared your feedback with my team. They will get in touch with you to resolve your issue. We value your patience in the meantime.

Regards,
Dipti

Verified Support

Nov 28, 2018

Racold Customer Care's response Dear Sanjay,

I have received a feedback from my team that your issue has been resolved. I hope you’re satisfied with the resolution. You may write back to us for any further assistance. Please do share your valuable feedback with us as it will help us to serve you better.

Regards,
Dipti