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Racold

Racold — geyser indicator not working

Address:560035

This is with regards to the geyser which i purchased one month back
It's pronto neo ss 3v 3kw
Pn[protected]
From day 1 the led lights of geyser are not working
Complain number:[protected]
Then without resolving it was closed
The new complain number:[protected]

We have registered the complain multiple times still the problem is not resolved.
We have experience the worst service.
The service center team is incapable of resolving the issue.
They did not respond on whatsapp as well.

We are tired of this pathetic service and will go on social media to make people aware about poor racold service if the issue is not resolved by today
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Comments

I have purchased pronto stylo SS 3v3kw model PS[protected] water heater from grias ambattur bill no. Cs/abt/9061 is not working

Reply
I have purchased pronto stylo SS 3v3kw model PS[protected] water heater from grias ambattur bill no. Cs/abt/9061 is not working
Reply
Racold Customer Care's response, Jul 5, 2018
Verified Support
Dear Selvam,

I would be really happy to assist you. I have noted down your details and have escalated your issue to the concerned team. They shall get back to you as soon as possible. Appreciate your patience in the meantime.

Regards,
Kapil
Racold Customer Care's response, Jul 11, 2018
Verified Support
Dear Selvam,

I have received a feedback from my team that your concern has been addressed and resolved. I hope you’re satisfied with the resolution. You may write back to us for any further assistance. Please do share your valuable feedback with us as it will help us to serve you better.

Regards,
Kapil
A 6 ltr gyser new pc
Indicator not workinf
Reply
Racold Customer Care's response, Aug 17, 2018
Verified Support
Dear Okesh,

I would like to assist you with your concern. Please share your complaint number, product details and registered contact number so that my team can get in touch with you.

For service related information, call 1860 425 2288 / 8600256000 or register your complaint online by visiting www.racold.com. You may send us a WhatsApp message on 9422600140 / 9243700100 or email us at customer.care@racold.com

Regards,
Dipti

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