[Resolved]  Racold — geyser not working not as new one

Address:411011
Website:Gyser

On 21 st of sep i giving complaint for my gyser is manufacturing falt they told me in 48 hrs mechanic arrange ur call but till date 25 th of sep not arrange any mechanic before 1 hrs ago mechanic phone reached me and telling me i will com tomorrow on 26 of sep he get jobcard before 1 hours ago thats why i am coming tomorrow... What is mean in 48 hours service is... Complaint nothank you for contacting racold customer care. You're complaint[protected] is registered with us. For any further assistance please call us at [protected]. Plz reply me
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Oct 29, 2017
Complaint marked as Resolved 
Racold customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2017
Racold Customer Care's response
Dear Vishwa,

We care about our customers and have made a note of your issue. We’ve shared your details with the relevant team and they will connect with you shortly. Appreciate your patience in the meantime.

Warm Regards,
Team Racold
Verified Support
Sep 28, 2017
Racold Customer Care's response
Dear Vishwa,

We understand that your concern has been addressed. Do let us know if you need any further assistance.

Warm Regards,
Team Racold
Nov 09, 2017
prabhukunj's response
complaint not resolved
Complaint comments 

Comments

I purchased android racold geyser 10ltr from Amazon, invoice no.SJAB-2072 Invoice dt-12.08.17.Order no.[protected].Today I installed it, but the light is not lighting and geyser is dead.
T SUDHAKAR
T Krishna Murthy
House no 185, Stage-1, Housing Board, Nilakantha Nagar, Berhampur, Odisha-760002
Mobile [protected]
Racold Customer Care's response, Oct 11, 2017
Verified Support
Dear Sudhakar,

We understand your disappointment and would like to take this opportunity to address the same. Please share your complaint number and our team will get in touch with you shortly.

Warm Regards,
Team Racold
Racold Customer Care's response, Oct 16, 2017
Verified Support
Dear Sudhakar,

We understand that your concern has been addressed. Do let us know if you need any further assistance.

Warm Regards,
Team Racold
Sir, I registered a complain on your customer care number on today
Please note done my address
And give me service as early as possible
Add:- Pravin Jadhav Chaudhari
78, kamal tai housing society
Mohida tarfe hawely
Tal:- shhahada
Dist :- Nandurbar
Maharashtra
Pin :- 425409
Racold Customer Care's response, Nov 14, 2017
Verified Support
Dear Pravin,

We'll surely help you with this. Please share your complaint number/ registered contact number and our team will get in touch with you shortly. Appreciate your cooperation.

Warm Regards,
Team Racold
Racold Customer Care's response, Nov 16, 2017
Verified Support
Dear Pravin,

We are still awaiting your details. Please share the same as it will help us resolve your issue at the earliest.

Warm Regards,
Team Racold
Racold Customer Care's response, Nov 20, 2017
Verified Support
Dear Pravin,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Warm Regards,
Team Racold
I am using Gas gyeser o[censored]r company which not working at all. Details of the product Gas Gyeser Capacity 5 Lit. Warranty Still under Warranty.My mobile no., [protected] Add: r p pingle, "Prabhukunj", 135, Indus Empire, E/8, Extn., Trilanga, Bhopal-462039 N E A R: SHAHPURA _ POLICE STATION Please arrange to repair at the earlist.Thanks.
Racold Customer Care's response, Nov 16, 2017
Verified Support
Dear Prabhu,

We care about our customers and have made a note of your issue. We’ve shared your details with the relevant team and they will connect with you shortly. Appreciate your patience in the meantime.

Warm Regards,
Team Racold
Racold Customer Care's response, Nov 20, 2017
Verified Support
Dear Prabhu,

We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support.

Please do share your valuable feedback with us as it will help us to serve you better.

Warm Regards,
Team Racold

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