[Resolved]  Racold — Installation of 3 LTR racold water heater.

Address:Thane, Maharashtra, 400605

Dear Sir/Madam,

My name is Jatin Panchal...I bought 3Ltr water heater of Racold but every 15 days I have to changed the wire as well as 3 pin socket due to wire burning. Kindly give me permanent solutions for the same.

It is higher chance of short-circuit at my home and I thought it is not secured. I hereby requesting you to resolved my compliant at the earliest.

Regards,
Jatin Panchal
Mobile [protected]
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Feb 10, 2017
Complaint marked as Resolved 
Racold customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2017
Racold Customer Care's response
Dear Jatin,

We have would like to discuss and address your concern. Kindly share your complaint number and location with us so that our team can get in touch with you at the earliest.

For service related information call[protected] or register your complaint online by visiting www.racold.com in 3 simple steps

1. Go to SERVICE HUB, 2. Click on Services, 3. Click on Post a Complain

Warm Regards,
Team Racold
Verified Support
Jan 06, 2017
Racold Customer Care's response
Dear Jatin,

We are still awaiting your contact details/complaint number. Please share the same as it will help us resolve your issue at the earliest.

For service related information call[protected] or register your complaint online by visiting www.racold.com in 3 simple steps

1. Go to SERVICE HUB, 2. Click on Services, 3. Click on Post a Complain

Warm Regards,
Team Racold
Verified Support
Jan 09, 2017
Racold Customer Care's response
Dear Jatin,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Warm Regards,
Team Racold
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