[Resolved] Racold — no response for more than a week. service staff cheats daily saying he will visit today

 
1 Review
 saytoshiva on Dec 21, 2017
It’s been more than a week since the service request was raised and still there is no response from racold. Contacted regional service staff and he continuously lies daily saying he will visit. Racold has taken the request for granted the service staff doesn’t pick the call. Pathetic experience with racold and never ever will go for these cheap attitude company in future.
Complaint marked as Resolved Feb 5, 2018

Complaint Status


[Dec 21, 2017] Racold customer support has been notified about the posted complaint.
Verified Support
Racold Customer Care's response, Dec 22, 2017
Dear ‎Mr. Saytoshiva,

We'll surely help you with your concern. Request you to share your registered contact number and complaint number so that we can connect with you soon to address the same.

Warm Regards,
Team Racold
Verified Support
Racold Customer Care's response, Dec 27, 2017
Dear ‎Mr. Saytoshiva,

We are still awaiting your details. Please share the same via private message so that our team can connect with you ASAP.

Warm Regards,
Team Racold
Verified Support
Racold Customer Care's response, Jan 02, 2018
Dear ‎Mr. Saytoshiva,

As we haven't received your details. Your concern has been closed from our end. Do get back to us in case of any query.

Warm Regards,
Team Racold
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    Racold - no response for more than a week. service staff cheats daily saying he will visit today