[Resolved] Racold — no response for more than a week. service staff cheats daily saying he will visit today

saytoshiva

from Bengaluru, Karnataka

Address:

560068

It’s been more than a week since the service request was raised and still there is no response from racold. Contacted regional service staff and he continuously lies daily saying he will visit. Racold has taken the request for granted the service staff doesn’t pick the call. Pathetic experience with racold and never ever will go for these cheap attitude company in future.

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Feb 5, 2018

Complaint marked as Resolved

Racold customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2017

Racold Customer Care's response Dear ‎Mr. Saytoshiva,

We'll surely help you with your concern. Request you to share your registered contact number and complaint number so that we can connect with you soon to address the same.

Warm Regards,
Team Racold

Verified Support

Dec 27, 2017

Racold Customer Care's response Dear ‎Mr. Saytoshiva,

We are still awaiting your details. Please share the same via private message so that our team can connect with you ASAP.

Warm Regards,
Team Racold

Verified Support

Jan 02, 2018

Racold Customer Care's response Dear ‎Mr. Saytoshiva,

As we haven't received your details. Your concern has been closed from our end. Do get back to us in case of any query.

Warm Regards,
Team Racold