[Resolved] Racold — Racold Geyser | |||
I have brought racold 10 Ltr geyser. The retailer confirmed that as soon as you lock the request on call centre they will visit you asap. I have registered installation request on December 15, 2016 Request ID:[protected] . After taking up lots of follow up nothing has happened. Today also Customer Care executive assured me to get this done by today EOD no updates from executive for visit and all. On every weekdays and weekend i follow up but result remain unchanged. The customer care people suggest the local team Please help me in this regard. Was this information helpful? | |||
Mar 7, 2017 Complaint marked as Resolved Racold customer support has been notified about the posted complaint. Verified Support Jan 31, 2017 Racold Customer Care's response Dear Rohit, Your feedback is valuable for us and we have share the same with our team along with your details. They will get in touch with you as soon as possible. Request your patience. Warm Regards, Team Racold Verified Support Feb 03, 2017 Racold Customer Care's response Dear Rohit, We understand that our team got in touch with you with regard to your concern. Do let us know for any further assistance. Warm Regards, Team Racold | |||
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+91 21 3567 4700
Gat No : 264/265/374/376, Chakan-Talegaon Road, Chakan, Maharashtra, India - 410501
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I am using 2 ( Racold - Electric Storage Water Heaters ), I am Facing Prablom About 1Product is ( Racold - Electric Storage Water Heater) Once Switch on noise is heavy . So Please rectify the issue.
Model No : CDR 25V
Serial No : CDR[protected]
We understand your disappointment and would like to take this opportunity to address the same. Please share your complaint number with us and our team will get in touch with you shortly.
For service related information call 1860 425 2288 or register your complaint online by visiting www.racold.com in 3 simple steps
1. Go to SERVICE HUB, 2. Click on Services, 3. Click on Post a Complain
Warm Regards,
Team Racold
We are still awaiting your details. Please help us with the same as it will help us resolve your issue at the earliest.
For service related information call 1860 425 2288 or register your complaint online by visiting www.racold.com in 3 simple steps
1. Go to SERVICE HUB, 2. Click on Services, 3. Click on Post a Complain
Warm Regards,
Team Racold
As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.
Warm Regards,
Team Racold