[Resolved] Racold — Racold Geyser CDP | |||||
It is a month that my Geyser is not working and I have been chasing up the Racold customer care for service. Every day I get the same answer that someone will come tomorrow. No service representative has called till date and there is way I'll know if the customer care of Racold is just there because "other product companies also have it". It is a huge mistake that I bought a Racold product - questionable quality and pathetic service. Was this information helpful? | |||||
Mar 28, 2017 Complaint marked as Resolved Racold customer support has been notified about the posted complaint. Verified Support Feb 16, 2017 Racold Customer Care's response Dear Rini, We understand your disappointment and would like to take this opportunity to address the same. Kindly share your complaint number and our team will get in touch with you shortly. For service related information call[protected] or register your complaint online by visiting www.racold.com in 3 simple steps 1. Go to SERVICE HUB, 2. Click on Services, 3. Click on Post a Complain Warm Regards, Team Racold Verified Support Feb 20, 2017 Racold Customer Care's response Dear Rini, We are still awaiting your details. Kindly share the same as this will help us resolve your issue at the earliest. For service related information call[protected] or register your complaint online by visiting www.racold.com in 3 simple steps 1. Go to SERVICE HUB, 2. Click on Services, 3. Click on Post a Complain Warm Regards, Team Racold Verified Support Feb 22, 2017 Racold Customer Care's response Dear Rini, As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query. Warm Regards, Team Racold | |||||
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+91 21 3567 4700
Gat No : 264/265/374/376, Chakan-Talegaon Road, Chakan, Maharashtra, India - 410501
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