[Resolved] Racold — Unproper water heating

jayant tagalpallewar

from Hyderabad, Telangana

Address:

geyser

I have purchase racold water geyser 3.0lit racold panto-neo from dwarka - nasik last week, after installation water heating problem arises-only luke warm water heating,
After starting geyser slight hot water only coming and rate is also lesser as compare to normal.

Uggest me what to do?

Jayant tagalpallewar
Amruta heights,
Flat no -13, near city care hospital, kathe galli, nashik.

Mobil. No.-[protected]

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Jan 22, 2017

Complaint marked as Resolved

Racold customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2016

Racold Customer Care's response Dear Jayant,

We have forwarded your details to our concerned team. They will get in touch to address your issue shortly.

Warm Regards,
Team Racold

Dec 15, 2016

Updated by jayant tagalpallewar I have porches water geyser,
Model name-PN[protected]
Product-Pronto Neo SS 3v-3kw
Shop name- P.S. electrical industrial, 8-Kharbanda park, Dwarka, Nasik .
on 3/12/16
After installation two problem arises,

(01) water heating problem-water not heating properly.
(02) rate of water decrease ( force )

Today Sai Samarth service person Mr.Mahindra Godse visited to attain the problem but problem not rectified.
Yesterday I loaded the complaint, no help from your end.
Please look into the matter.

Jayant D.Tagalpallewar
Amruta heights, flat no-13
Near city care hospital,
Kathe galli,
Nasik
Mobil no-[protected]

Verified Support

Dec 19, 2016

Racold Customer Care's response Dear Jayant,

We understand that your concern has been addressed. Do let us know for any further assistance.

Warm Regards,
Team Racold

Verified Support

Dec 21, 2016

Racold Customer Care's response Dear Jayant,

We will get this rechecked with our team. Appreciate your patience as our team will connect with you soon for further help.

Warm Regards,
Team Racold