[Resolved] Racold — Water heater repair

praji916

from Hyderabad, Telangana

Address:

Bangalore, Karnataka, 560068

I have Registered a complaint for my water heater on Dec 20 2016, After so-many followup and escalation to customer care, they visited on Feb 8th 2016 and they have taken my geyser for repair with assurance that he will replace the tank and will and install back within 2 days, still i am waiting today is 13/2/17. now engineer who took my heater not even picking my call. 2 Month is going to finish my complaint, still its not resolved, too worst service i ever seen with any of the company,
My Complaint Number :[protected]

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Mar 17, 2017

Complaint marked as Resolved

Racold customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2017

Racold Customer Care's response Dear praji916,

We're sorry to hear this. our concerned team will connect with you at the earliest to get your issue resolved.

Warm Regards,
Team Racold

Verified Support

Apr 04, 2017

Racold Customer Care's response Dear praji916,

We understand that your concern has been addressed. Do let us know for any further assistance.

Warm Regards,
Team Racold