[Resolved]  Racold — water heater leakage problem

Leakage in the racold water heater purchased during august 2014 vide invoice no. 1365, dt. 14.08.2014 from m/s. Sri kuga agency, anna salai, puducherry, by bertin, no. 16, 2nd cross, jawahar nagar, puducherry-605005, (Mobile no. [protected]). Product & model no. : cdr sp 25v & cdr[protected]Cdr altro 25v ivory). Complaint was booked on 14.11.2017, but my complaint was unattended & cancelled on 18.11.2017 stating reasons "your complaint no.[protected] is cancelled due to others"
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Jan 25, 2018
Complaint marked as Resolved 
Racold customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2017
Racold Customer Care's response
Dear Customer,
 
Sorry for the inconvenience caused to you. We've noted your details and shared the same with the concerned team. Be assured, they'll get in touch with you at the earliest. 
 
Warm Regards,
Team Racold 
Dec 19, 2017
Updated by bertinaroquianadin
Till date repair works not completed saying spare parts would be received after one month. plz. contact/ respond : bertin aroquianadin, mobile no. : [protected] immediately. how can people survive in this winter without a geyser?.
Verified Support
Dec 22, 2017
Racold Customer Care's response
Dear Customer,

We've been updated by our team that your concerns have been resolved. Thank you for your support.

Please do share your valuable feedback with us as it will help us to serve you better.

Warm Regards,
Team Racold
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Till date repair works not completed saying spare parts would be received after one month. plz. contact/ respond : bertin aroquianadin, mobile no. : [protected] immediately. how can people survive in this winter without a geyser?.

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